Refund and Exchange Assurance
At Hemponix, we value your wellness experience with our carefully curated selection of edibles, tinctures, and topicals. While we do not accept returns due to the consumable nature of our products, we are committed to your satisfaction.
- If you find that a product doesn’t meet your needs, we offer a 30-day store credit to help you find a better fit from our diverse range.
- To initiate this process, simply contact us with your proof of purchase and feedback, and we will guide you to another product within our collection.
- For each purchase, we accommodate up to two product exchanges, ensuring you find the right match for your wellness journey.
Please reach out to us at [email protected] for assistance or with any questions you may have.
Complimentary Shipping Service
Embrace the ease of shopping with Hemponix, as we offer free ground shipping across the United States on all orders.
- We prioritize prompt delivery, with orders shipped within 48 hours, ensuring a swift and seamless experience.
- Please note, at present, our shipping services are available exclusively within the United States, to maintain the highest standards of delivery and product integrity.
For any shipping inquiries or additional assistance, please contact us at [email protected].
Get Help From the Experts
If you need more help, we’re just a message, call, or form away. Shoot us an email, give us a ring, or drop your question in the form. We’re here and eager to assist!